SAIP

SAIP is a Domain-Specific Ontology Platform for operational decision-making. By modeling expert knowledge as an ontology and linking it with organizational data, it builds a knowledge graph that reflects real-world contexts.

About SAIP
  • About SAIP
  • Ontology and Knowledge Graph
  • Expert Knowledge-Driven Decision-Making
  • Use Cases
Domain-Specific Ontology Platform
Transforming Expert Knowledge into Organizational Intelligence

SAIP is a Domain-Specific Ontology Platform that strengthens decision-making through structured expert knowledge. It goes beyond simply storing or linking data by modeling expert knowledge into a formal ontology and constructing a connected knowledge graph. This process defines the domain’s concepts, attributes, and relationships, making its structure both visible and machine-interpretable. By transforming tacit expertise into an organizational asset, SAIP captures the operational logic, including judgment criteria and exceptional rules, enabling a knowledge graph that more accurately reflects how work is performed in real-world operation.

From Problem Definition to Knowledge-Driven Decisions

SAIP identifies repetitive and inefficient steps in a workflow and resolves them by integrating expert knowledge with organizational data. The resulting structured knowledge embeds the logic and criteria needed for effective decision-making, delivering transparent reasoning and explainable insights from problem formulation to final decisions.

Ontology and Knowledge Graph

SAIP is designed to address the unique challenges each organization faces. As every organization operates with different data structures, processes, and domain expertise, standardized general-purpose models often found insufficient in delivering precise analysis or practical value in real-world environments. To overcome these limitations, SAIP models the domain’s concepts, relationships, and rules into a formal ontology and maps actual organizational data onto this structure to generate a domain-specific knowledge graph.

1. Ontology Modeling and Expert Knowledge Structuring

Ontology modeling defines the core concepts, rules, and relationships within a domain, forming the foundation for a precise knowledge structure. SAIP models a domain-specific ontology that reflects an organization’s unique context and operational logic. Through this process, expert knowledge is transformed into a consistent, structured asset, enabling the creation of a detailed knowledge representation that mirrors the organization’s semantic framework. This ontology then forms the essential foundation for both knowledge graph construction and the subsequent reasoning stages.

2. Constructing a Domain-Specific Knowledge Graph

The knowledge graph is constructed by connecting real data to the modeled ontology, revealing the semantic relationships that shape the domain. This enables organizations to understand the context and structured patterns within their data and to reveal insights that cannot be derived from individual datasets alone. The knowledge graph also becomes a central reference for analyzing complex operational logic and can be applied across a wide range of real-world workflows.

For example, it can support rapid root-cause identification when issues arise, help compare alternative scenarios, or guide the design of strategies that improve operational efficiency. During decision-making, the graph clarifies how different factors influence outcomes, enabling more grounded and consistent judgments. As new data is added, the knowledge graph automatically evaluates its alignment with the existing structure and, combined with expert-informed reasoning, supports scenario evaluation, impact analysis, and risk assessment.

3. Knowledge Graph–Driven Reasoning and Decision-Making

SAIP incorporates a reasoning engine grounded in expert knowledge, interpreting real-world data through predefined concepts, relationships, and rules. This engine analyzes how changes in conditions affect potential outcomes and computes consistent, evidence-based conclusions. Because the knowledge graph expresses the interactions among diverse factors, it supports advanced reasoning tasks such as root-cause analysis, alternative evaluation, and outcome prediction. As a result, SAIP’s reasoning reflects not only statistical patterns but also the operational logic defined by domain experts.

The resulting inferences provide a dependable foundation for decision-making across the workflow. SAIP clearly presents the rationale behind each conclusion—including the data, rules, and relationships applied—ensuring transparency and explainability. This enables organizations to make well-substantiated decisions even in complex operational contexts, while knowledge-based automation further enhances efficiency for repetitive or analytically demanding tasks.

Expert Knowledge-Driven Decision-Making
Use Case: Emergency Management System

The SAIP Emergency Management System establishes a decision framework grounded in an emergency response-specific ontology. It integrates natural hazard data, geographic information, and operational inputs into a knowledge graph, enabling precise situational understanding and timely decision-making.

In real time, the system consolidates relevant data, such as weather and terrain data, with available resources for response, such as helicopters and personnel. It also formalizes standard operating procedures and the tacit judgment of field commanders as ontology-based rules, providing a consistent basis for critical decisions.

Powered by this combined data and knowledge engine, SAIP analyzes evolving conditions, anticipates risks including fire-spread trajectories, and recommends optimal resource allocation strategies. The system supports explainable decisions that enhance response effectiveness and help secure the golden time during emergencies.

SAIP Use Cases
Use Case 1
Use Case 2
Use Case 3
Lotte Memebers - Trend Analysis AI Platform (Industry: Finance & Retail)

S2W, in collaboration with Lotte Innovate, has developed Segment Lab, an AI-powered trend analysis and forecasting platform for Lotte Members. The platform integrates consumption data from 43 million L.POINT members with external news data to deliver advanced business insights. Built on S2W’s industrial-grade generative AI platform, SAIP, Segment Lab leverages domain-specialized LLM technology, an ontology-based knowledge graph, and RAG (Retrieval-Augmented Generation) capabilities, setting a new standard in trend analysis solutions.

Through Segment Lab, Lotte Group affiliates can generate customized insight reports on customer behavior, product sales, competitor activities, and market dynamics. The platform also enhances chatbot accuracy, providing high-level business intelligence across various operational scenarios.

By combining vast amounts of internal data with external sources such as social media content and online news, Segment Lab automatically analyzes customer behavior and product sales trends. This enables Lotte Members to extract meaningful insights and apply them to product development, marketing strategies, and business planning.

Hyundai Steel – Internal Knowledge Platform (Industry: Steel & Manufacturing)

Established in 1953 as South Korea's first steel company and a leading player in the nation’s steel industry, Hyundai Steel has integrated SAIP into its internal knowledge platform, HIP (Hyundai-steel Intelligence Platform). This integration enhances operational efficiency and technological capabilities across the organization. HIP supports employees by providing access to knowledge systems, streamlining internal document searches, and assisting with tasks through a management assistant chatbot.

HIP is the first application of an AI platform powered by Large Language Models (LLMs) in the steelmaking and refining sector. Leveraging expertise in unstructured data processing, the platform incorporates a big data system tailored to the steel industry. It utilizes an ontology-based SAIP to deliver accurate, context-aware responses while ensuring data security. By integrating Retrieval-Augmented Generation (RAG) and a robust security framework, HIP safeguards against data breaches and internal threats, providing reliable and secure AI-driven knowledge services.

Investigative and Government Agencies – DarkBERT & DarkCHAT (Industry: Cybersecurity)

S2W has successfully developed and operationalized a specialized language model, DarkBERT, to establish a real-time big data pipeline capable of collecting, classifying, and analyzing threat data within the dark web. DarkBERT exhibits exceptional performance in processing and analyzing unstructured data within the dark web compared to other Large Language Models (LLMs). This enables the detection and classification of diverse cybercrime activities, extracting key threat information.

However, the process of searching for essential threat information and understanding the related context still requires a significant amount of time. DarkCHAT is an AI application built on DarkBERT to address challenges in analyzing dark web content. Integrated into XARVIS, it functions as a specialized generative AI system that provides a unified, question-and-answer-based search interface for threat intelligence, significantly enhancing user convenience and product usability by delivering relevant insights quickly and efficiently.