Press Releases

S2W supplies gen AI platform 'SAIP' to Lotte Members

2025.02.20

šŸš€ S2W, in collaboration with Lotte Innovate, has developed Lotte Members' Segment Lab, an AI-driven trend analysis and forecasting platform that integrates the consumption data of 43 million L.POINT members with external news data.

Built on S2W’s industrial-grade generative AI platform, SAIP, Segment Lab leverages domain-specialized LLM technology, an ontology-based knowledge graph, and RAG capabilities, making it a standout innovation in the field.

With Segment Lab, Lotte Group affiliates can generate customized insight reports on customer behavior, product sales, competitor trends, and market dynamics. The platform also enhances chatbot accuracy, providing high-level business intelligence for various operational needs. šŸ’”

šŸ” Learn more: https://bit.ly/4hOU9cp
šŸ¤– Discover SAIP: https://s2w.inc/en/product/pd01
S2W supplies gen AI platform 'SAIP' to Lotte Members | S2W